Skip to content

Terranova Tech · Colombia

Less manual work. More time for what matters.

Automations, custom software and artificial intelligence so your team spends less time on repetitive tasks and more on your customers.

Services

What we do

First we figure out what will help your company. Then we build it, connect it to the tools you already use and train your team to run it.

Customer service on WhatsApp

An assistant that answers your customers on WhatsApp, Instagram and Facebook around the clock, and logs every contact so no sale slips away.

  • Your team handles only what needs a person
  • Conversations are saved in your CRM or a Google Sheet

AI document processing

Forms, contracts or receipts that someone reviews and types in by hand today. AI reads them and sends the data where it belongs.

For example, if someone in your office spends the morning copying invoices into Excel, the system reads each PDF and fills in the spreadsheet or accounting software.

Workflow automation

Repetitive tasks run on their own: alerts, reports, approvals and data that people still copy by hand from one place to another.

A common case: the weekly report builds itself and lands in each owner's inbox.

Custom software

When no off-the-shelf product fits the way you work, we build yours. For example, a platform for insurance brokers.

  • We stay with you after delivery

Management dashboards

Your company's key numbers on one screen, so decisions rest on data instead of scattered spreadsheets.

The dashboard updates from your systems: open it on Monday and you already know how the week is going.

Method

Step Zero

Before building anything, we run a five-step diagnostic. At the end of each step we decide together whether it's worth continuing.

  1. 01

    The problem

    What is costing you time or money, who it affects and what happens if it stays unsolved. Every problem needs an owner in your company.

    Is there a real problem and someone accountable for it?

  2. 02

    How the work gets done today

    We look at the work as it really happens, not as the manual says. Where it stalls, who holds it together and what gets lost.

    Did we see the process running, not just hear about it?

  3. 03

    Data and tools

    What information you have, which systems it lives in and what can be connected without buying more than you need.

    Can we improve things with the data and tools you already have?

  4. 04

    Benefit

    What you gain if we act: time, fewer errors, lower costs or more sales. If the benefit isn't clear, we don't build it.

    Does the benefit justify the investment?

  5. 05

    Plan

    What to do, what to skip and in what order. The outcome can be a plan, a tool or a recommendation not to invest yet.

    Do we start with the plan or leave it for later?

If at any point it makes sense to stop, we tell you and build nothing.

What sets us apart

Why work with us

We translate technology

AI is already here. Our job is to get your team using it and understanding what each tool does.

We start from your day-to-day

We see how your team really works and build the tool for that routine, not for a manual.

You only invest in what works

With Step Zero, we say no when an investment isn't worth it.

Sectors

Where we work best

  • Insurance

    The work behind every policy: documents, clients and follow-up.

  • Retail

    Sales and customer service that still depend on one person and a phone.

  • Professional services

    Customer support and dashboards for firms handling many clients at once.

  • Industrial processes

    Records, inspections, and production and maintenance reports that move from paper to a dashboard.

Contact

Book a diagnostic

Tell us what is eating up your company's time. The diagnostic tells you whether the investment is worth it. We reply within one business day.

contacto@terranovatech.co

required

We use your data only to answer your request.